Support

# Default JSON output
so-me support:list-tickets

# Table view
so-me support:list-tickets --table

# Paginate
so-me support:list-tickets --page 2 --limit 50

# Show only open high-priority tickets via jq
so-me support:list-tickets --limit 100 | jq '.data[] | select(.priority == "HIGH")'

# Minimal ticket (defaults to MEDIUM priority)
so-me support:create-ticket \
  --subject "Cannot connect Instagram account" \
  --message "OAuth fails with an invalid redirect error after granting access."

# High-priority ticket
so-me support:create-ticket \
  --subject "Posts stuck in queue" \
  --message "All scheduled posts have been pending for 2 hours." \
  --priority HIGH

# Capture the new ticket ID for follow-up
TICKET_ID=$(so-me support:create-ticket \
  --subject "Billing question" \
  --message "I was charged twice this month." \
  --priority LOW | jq -r '.data.id')
echo "Created ticket $TICKET_ID"

# Fetch a ticket by ID
so-me support:get-ticket 550e8400-e29b-41d4-a716-446655440000

# Table view
so-me support:get-ticket 550e8400-e29b-41d4-a716-446655440000 --table

# Show just the status
so-me support:get-ticket 550e8400-e29b-41d4-a716-446655440000 | jq -r '.data.status'

# Reply to a ticket
so-me support:send-message 550e8400-e29b-41d4-a716-446655440000 \
  --message "Thanks — the issue is resolved on my end now."

# Send a multi-line update
so-me support:send-message 550e8400-e29b-41d4-a716-446655440000 \
  --message "Still seeing the error.
Steps to reproduce:
1. Open the composer
2. Attach an image"

# Read the full thread
so-me support:list-messages 550e8400-e29b-41d4-a716-446655440000

# Table view
so-me support:list-messages 550e8400-e29b-41d4-a716-446655440000 --table

# Print only message bodies in order
so-me support:list-messages 550e8400-e29b-41d4-a716-446655440000 \
  | jq -r '.data[] | "\(.createdAt)\t\(.message)"'